RETREAT TERMS AND CONDITIONS
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Payments, refunds and transfers
All payments made to Haus of Ntr are non refundable and non transferable under all circumstances, unless a retreat is canceled by Haus of Ntr due to unforeseen events such as government restrictions, natural disasters or global health emergencies.
If a guest chooses not to attend a retreat for any reason, all payments previously made remain non refundable and non transferable.
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Cancellations initiated by Haus of Ntr
In the rare event that Haus of Ntr must cancel a retreat due to unforeseen circumstances, the retreat will be postponed.
Guests will receive a retreat credit equal to the amount paid at the time of cancellation.
This credit may be applied to the postponed retreat or another eligible Haus of Ntr retreat and must be used within twelve months from the date of issuance.
Credits expire after twelve months and become null and void.
No cash refunds will be issued.
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Facilitator and host availability
If a scheduled facilitator or host becomes unavailable due to unforeseen circumstances, Haus of Ntr reserves the right to appoint a qualified replacement facilitator.
A change in facilitator or host does not constitute grounds for cancellation, refund or credit.
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Airline and third party vendor policies
Any credit or reimbursement issued by Haus of Ntr may be affected by the policies of airlines, accommodations, transportation providers or third party vendors.
Processing timelines and refund eligibility are subject to vendor policies and may take up to one hundred twenty days.
Haus of Ntr is not responsible for delays, currency fluctuations or refund timelines managed by third party providers.
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Required documentation and entry requirements
Haus of Ntr will provide general guidance regarding entry requirements for the destination.
It is each guest’s responsibility to review all communications and ensure they obtain and carry all required documentation, including passports, visas and any required authorizations.
Haus of Ntr is not responsible for denied entry due to missing, expired or incorrect documentation.
Guests traveling on a passport other than a United States passport are responsible for obtaining all required documents for their nationality.
If entry is denied for any reason, no refund or credit will be issued.
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Travel insurance
Travel insurance is strongly recommended.
Haus of Ntr does not provide or sell travel insurance.
No refunds or credits will be issued for delays, illness, injury, missed flights, personal emergencies or changes in guest availability.
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Flight packages
Haus of Ntr retreats do not include international airfare.
Guests are responsible for securing their own international and domestic flights.
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Itinerary and program adjustments
All retreat schedules, facilitators and experiences are subject to change based on logistics, safety considerations, weather conditions and vendor availability.
Haus of Ntr reserves the right to make necessary adjustments to ensure the quality and safety of the experience.
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Acceptance of terms
By submitting a deposit, installment or any payment toward a Haus of Ntr retreat, you acknowledge that you have read, understood and agree to these Terms and Conditions in full.
Your payment confirms your participation and serves as a legally binding acceptance of this agreement.